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Terms and Conditions

This is an agreement between Consumables.com.au and the customer / client purchasing on the platform. By completing an order on this platform you agree to these terms and conditions. We hope Consumables can make your life a tad easier :).

User Agreement:
By using this website you agree to the below terms and conditions


  1. Products ships with in 3-7 business days for first order, then 1-2 days for future repeat orders.
  2. Some product maybe shipped directly from our supplier.
  3. Recurring order are not to be edited 7 days prior to shipping.
  4. All card payments are made through Stripe, no card details is saved on our server. All card details are encrypted and only readable by the system.
  5. Returns & Refunds
    1. We refund a transaction if you receive the wrong product or product is defective or damaged.
    2. We do not refund for change of mind.
    3. Refunds are processed within 24hrs after the merchandise is received.
    4. All returned merchandise should have an RA (Return Authority) number.
  6. Privacy & Personal information
    1. We take privacy very seriously, our servers are protected with firewalls and latest tech equipment to protect our client's information.
    2. We do not share / sell client's information
  7. Liability
    1. IT Tools PL TA Consumables.com.au are not liable for any damages, loss, or injury caused by any products or service we supply.
    2. Most products on our platform have limited information, please refer to the user manual, ingredients, manufacturer information for more details or how to use.
  8. Prices
    1. Prices are subject to change without prior notice.
    2. Subscription / recurring order customers will be notified of any price change and are able to manage subscription online to add / remove products.
    3. All prices in Australian Dollars.
    4. All prices include GST
  9. Shipping and delivery
    1. We use a number of carriers for shipping, some of which require signature on delivery
    2. If client is not available to sign, the courier may return the good to pickup destination.
    3. A re-delivery fee may apply with some carriers.
  10. Intellectual Property
    1. Information on this website is protected by Copy right laws in Australia and globally.
    2. Information supplied by our distribution partners and we hold no responsibility for any errors.
    3. All Logos, TM, Copyright, descriptions, photos, are property of their registered owners.